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4.8/5
Independent Feedback based on 2454 verified reviews.
Impressive all-round service.
Good service. Competitive pricing with regular updates and easy to follow instructions. Would recommend adding interim communication on progress and timeline.
Thank you for your lovely 4* feedback. We are so pleased to hear that you were happy with our service. We also appreciate your suggestion about providing more interim communication on the progress of the vehicle, and we will certainly take this on board. We hope you are enjoying your new vehicle and we wish you many happy miles ahead!
MG S6
Easy to use easy to buy clear to use your website. Staff excellent
Thank you for your fantastic review, William! We’re delighted to hear you found our website easy to use and the buying process clear and straightforward. It’s also great to hear that our team provided an excellent service. We hope you enjoy your new MG S6 and look forward to helping you again in the future! Best wishes, Jasmine
Fantastic all round
Very smooth process, great communication and a brilliant deal on the car! Very pleased!
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Excellent delivery driver and pre delivery service
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney
Poor experience
Mistake made on order form meant I missed out on the colour I agreed during telephone order. The car was not delivered on the arranged day and I was only notified the day prior which meant I was unable to work, no support from carparison with this. The car also came with a crack in rear light. Overall very poor experience.
Thank you Joanne for your honest 2* feedback. We are sorry that your journey wasn't smooth. Your journey has been reviewed and i can see the initial colour you wanted had gone by the time finxace approval was in place, i can also see that human error occured on your quotation where the wrong colour was inserted, we do apologise for this as we strive for 100% accuracy. Delivery is the hardest part of any journey as this is outside of our remit and managed by your supplying dealer with their chosen delivery agent and i can see that they advised us of a cancelled delivery, which in turn we notified you as soon as we heard, because of geographical location the delivery was then further delayed whilst they found an agent that had the capacity, we do empathise as we appreciate if you are expecting your new car on a certain date, plans have been made and in most cases current cars have been sold and moved on prior, hampering journeys and lives. I can see we advised that if you needed to get taxis then to do this, but to keep receipts to minamise disruption. I also note that when you car was delivered it came with splits,cracks in the rear light bar which you chose to accept for neccesity of a car. The dealer adivses that this is a warranty issue and will be rectified upon an appointment at a local main dealer, this is not the standard we expect as a general rule but on this occasion, the only other option the dealer could offer would have been to delay delivery for a second time with then no ETA. We would like to apologise again for your experience, high standards and client satisfaction are super important to us and we never like to hear of journeys like yours, we wil learn from our mistakes on this occasion and challenge our brand partners to also do better. We are sure you will love your new car and enjoy many happy miles in it.
Very happy
Easy to deal with and quick to help with all queries.
Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch. All the best, Courtney
HYUNDAI TUCSON ESTATE 1.6T 150 N Line S 5dr
Excellent, kept me up-date, found the car I was looking for.
Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Delivery not met and car changed
The service at the beginning was great however the actual car I was promised and I insured myself for didn't turn up, The car was changed from white to gold and complete different registration, so I had to alter my insurance, wait another week for the car and take another day off work for the actual delivery.
Thank you for your honest 3* feedback Simon. I m glad to see that the team at Carparison looked after you well, We are sorry that your journey was interupted by the supplying dealer not being able to deliver your originally ordered car due to an issue outside of our control within their business. We strive to make our customers journeys smooth, and on this occasion we were both let down and we would like to apologise again. I am glad though that you now have the same model car and trust you will enjoy many happy miles.
Very easy to talk to people about anything I needed to know.
Talking to named people about concerns I had were invaluable.Talking yo people not machines is very important to me.
Thank you for your kind review, Kathryn! We're so pleased to hear that you found our team approachable and that speaking to real people made a difference. Providing personal, friendly service is something we really value. We hope you enjoy your new vehicle! Best wishes, Jasmine
Loving my new car from Carparison!
Great experience with Carparison. The car I wanted was not available in the colour I'd selected, but i was offered suitable alternatives and it was available within my required timescales. Everything was smooth with delivery, the only minor complaint I have is that the car was not particularly clean when it was delivered which made it difficult to check over (only reason I have reduced to "Good" in the star ratings). I'm loving the car and feel I got a good value for money deal with a straightforward application process.
Thank you for taking the time to leave us your 4* feedback. We are so pleased to hear that you had a great experience with Carparison. We are however sorry to hear that the vehicle was not particularly clean when it was delivered. As the vehicle is delivered by a third party logistics company on behalf of the supplying dealer, we do not have sight of the vehicle before it reaches you so we completely understand your disappointment. Please accept our apologies on behalf of the supplying dealer for this. If you experience this with a future lease, please let us know as soon as possible and we will be happy to raise this with the supplying dealer and request a valet where appropriate. Thank you again for your feedback as we really appreciate it, and we hope you continue to enjoy your car!
Great Service and Communication
The service was on point. Good communication & service with timely updates. very pleased
Hi Kevin, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch. All the best, Courtney
Very efficient and an excellent service
Very efficient and all staff have been incrediably helpful. An excellent service.
Hi Oliver, thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney
Thank you for leaving your 4* review, Malcolm. We hope you are enjoying your new car and wish you many happy miles ahead!
all good
good communication and car was delivered on time as ordered . thank you
Thank you for your kind review! We're glad you were happy with our communication and timely delivery. Enjoy your new car, and thank you for choosing us! Best wishes, Jasmine
Great choice
Very helpful on providing the relevant information in order that a decision could be made. Really pleased with the Tayron, just got to get used to an e-car!!
Thank you for your lovely review! We're so pleased to hear you're enjoying your new Tayron. Wishing you many happy miles ahead, and we're sure you'll get the hang of driving an electric car in no time. Enjoy! Best wishes, Jasmine
Excellent service from start to finish
From start to finnish I had excellent service, I was a little worried as the price was so good I thought was it a scam, so I checked it out on trust piolet and the reviews were excellent, the price for my lease was much less than other sites and the correspondence was brilliant I got a email through out the process explaining every step. The car came a week earlier than I was told so that was a bonus, im very happy with my new car, I woukd definitely reccomend them. I got a mgs6 trophy and its brilliant
Hi Sarah, thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney
Thank you Abid for your 4* review. We hope you enjoy your new vehicle and look forward to welcoming you again when your time to renew comes.
Excellent
Excellent service, communication great, process nice and easy. Prices extremely good.
Thank you for your kind review! We're delighted to hear you found the process easy, our communication helpful, and our prices competitive. We really appreciate your feedback and your support. Enjoy your new car! Best wishes, Jasmine
Transparent and Straightforward
Carparison is a broker rather than a leasing company - a middleman. They receive a commission (included in the quoted price NOT extra) for putting the lease company and the customer in contact, and they ensure that the admin side of things is undertaken. The service they provide is very good, transparent and uncomplicated. Their website is clean and easy to use and their communication, both by phone and email, is excellent. I'm happy, and I'll use them again, providing that the two year lease tenure goes without a hitch. I don't foresee any problems at all.
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you found our service transparent, straightforward, and easy to use. Providing clear communication and making the leasing process as simple as possible is exactly what we aim for, so it's great to know that this came across throughout your experience. We really appreciate your understanding of the role we play, and we're pleased we could help make the process smooth from start to finish. Thank you again for choosing Carparison. We hope you thoroughly enjoy your new car over the next two years, and we look forward to helping you again when it's time for your next lease! All the best, Roisin
Damaged rear light
Rear light on the car was damsged when it arrived. This was informed to carparison who have done their best to sort this out. This is supposedly to be carried out by a dealet under warranty. Doubt if this will happen. However the service from Chole and Roison has been very good with all question answered quickly.
Thank you for taking the time to leave your 4* feedback. We apologise on behalf of the supplying dealer that your vehicle arrived with damage to the rear light bar. We have been advised that this is a manufacturer defect and that it should be repaired under warranty by your local main dealer. If you do experience any issues with this, please do let us know. We are pleased to hear that Chloe and Roisin provided you with great service throughout the process and were able to answer your questions promptly. We really appreciate your kind words, and we hope you enjoy many happy miles in your new car.