Reviews

Thank you for your kind words. Providing excellent customer service is at the heart of our business, and I’m so pleased that you found this to be the case. Wishing you many happy miles in your new car! All the best, Courtney

Thank you so much for your 5-star review. We are thrilled you enjoyed your experience with us and we look forward to helping you again at your renewal! Best wishes, Jasmine

Thank you for your fantastic 5 star review Darren! We’re delighted you were happy with the service, pricing and handover. We hope you enjoy your new vehicle and look forward to helping you again when it’s time for your renewal. Best wishes, Jasmine

Thank you very much for the 5 star review! We're thrilled to hear that everything went smoothly and your delivery arrived on time. We appreciate your support and look forward to working with you again! Best wishes, Jasmine

Many thanks for your 5* review, Jason! We hope you enjoy your new vehicle and look forward to assisting you again in the future. Best wishes, Jasmine

Thank you for your lovely 4* feedback. We are so pleased to hear that you were happy with our service. We also appreciate your suggestion about providing more interim communication on the progress of the vehicle, and we will certainly take this on board. We hope you are enjoying your new vehicle and we wish you many happy miles ahead!

Thank you for your fantastic review, William! We’re delighted to hear you found our website easy to use and the buying process clear and straightforward. It’s also great to hear that our team provided an excellent service. We hope you enjoy your new MG S6 and look forward to helping you again in the future! Best wishes, Jasmine

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. All the best, Courtney

Thank you Joanne for your honest 2* feedback. We are sorry that your journey wasn't smooth. Your journey has been reviewed and i can see the initial colour you wanted had gone by the time finxace approval was in place, i can also see that human error occured on your quotation where the wrong colour was inserted, we do apologise for this as we strive for 100% accuracy. Delivery is the hardest part of any journey as this is outside of our remit and managed by your supplying dealer with their chosen delivery agent and i can see that they advised us of a cancelled delivery, which in turn we notified you as soon as we heard, because of geographical location the delivery was then further delayed whilst they found an agent that had the capacity, we do empathise as we appreciate if you are expecting your new car on a certain date, plans have been made and in most cases current cars have been sold and moved on prior, hampering journeys and lives. I can see we advised that if you needed to get taxis then to do this, but to keep receipts to minamise disruption. I also note that when you car was delivered it came with splits,cracks in the rear light bar which you chose to accept for neccesity of a car. The dealer adivses that this is a warranty issue and will be rectified upon an appointment at a local main dealer, this is not the standard we expect as a general rule but on this occasion, the only other option the dealer could offer would have been to delay delivery for a second time with then no ETA. We would like to apologise again for your experience, high standards and client satisfaction are super important to us and we never like to hear of journeys like yours, we wil learn from our mistakes on this occasion and challenge our brand partners to also do better. We are sure you will love your new car and enjoy many happy miles in it.

Thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch. All the best, Courtney

Thank you so much for your review, we are thrilled that you were happy with our service. We really hope you continue to enjoy your new car! All the best, Courtney

Thank you for your honest 3* feedback Simon. I m glad to see that the team at Carparison looked after you well, We are sorry that your journey was interupted by the supplying dealer not being able to deliver your originally ordered car due to an issue outside of our control within their business. We strive to make our customers journeys smooth, and on this occasion we were both let down and we would like to apologise again. I am glad though that you now have the same model car and trust you will enjoy many happy miles.

Thank you for your kind review, Kathryn! We're so pleased to hear that you found our team approachable and that speaking to real people made a difference. Providing personal, friendly service is something we really value. We hope you enjoy your new vehicle! Best wishes, Jasmine

Thank you for taking the time to leave us your 4* feedback. We are so pleased to hear that you had a great experience with Carparison. We are however sorry to hear that the vehicle was not particularly clean when it was delivered. As the vehicle is delivered by a third party logistics company on behalf of the supplying dealer, we do not have sight of the vehicle before it reaches you so we completely understand your disappointment. Please accept our apologies on behalf of the supplying dealer for this. If you experience this with a future lease, please let us know as soon as possible and we will be happy to raise this with the supplying dealer and request a valet where appropriate. Thank you again for your feedback as we really appreciate it, and we hope you continue to enjoy your car!

Hi Kevin, thank you so much for the 5* review! We’re so glad you enjoyed the experience with us. If we can help with anything in the future, please do get in touch. All the best, Courtney